Shipping policy

 

  • Shipping Information
    • Shipping Cost: Calculated at checkout based on destination and order weight.
      Free standard shipping on orders over $49.99.
    • Processing Time: Orders are processed within 1–2 business days.
    • Estimated Delivery Times:
      • Domestic (U.S.): 3–15business days (standard shipping)
      • Canada: 5–30 business days
      • Europe: 7–30 business days
      • Rest of World: 10–30 business days
    Please note: Delivery times are estimates and may vary due to customs clearance or local postal delays.

Our products are delivered in the following ways:

  • Front Door Parcel Delivery (e.g. UPS, USPS) to your delivery address.
  • Local pickup from a UPS Access Point. Never miss a delivery again by selecting UPS Access Point at checkout. You will receive an e-mail notification when your order has arrived at the chosen location. You can then pickup within seven days at a time convenient to you.
  • Truck Delivery for most furniture and other items that exceed parcel carrier shipping weight limits; usually includes our Premium White Glove service and Unlimited Items for a Flat Rate fee. Doorstep delivery may be available at a reduced Flat Rate; does not include assembly and you are responsible for bringing the items into your home.